Shipping Methods
We ship via ACS Courier with payment options available through debit or credit card.
Deliveries across Greece take 1-3 business days with a shipping fee of 2.50€
Cash on delivery incurs an additional fee of 1.5€
FAQs
• Next business day delivery is available within Attica Region, provided that your order is completed by 14:00.
• Orders completed on Friday will be delivered starting Monday.
• Please note that during national holidays, there may be delays in processing your order.
* To place an order from outside of Greece, please reach out to us via WhatsApp at +971 52 566 0924 or send us a message on Instagram @toyboy_exclusive. We look forward to assisting you with your purchase.
Return Policy
If you wish to return a product, you have 14 days from the shipment date of your order to do so. Returns are accepted only upon approval from the company. Products must be unused, undamaged, unwashed, unaltered, and in their original condition, with all tags and labels still attached. The company is not responsible for any damage or wear that occurs after the product has been used, and in no case is obligated to replace such items. a) You can return your product, provided it is properly packaged, using ACS Courier (2108190000) & send it in our headquarters of Athens (Sivitanidou 23, Kallithea). You may exchange it for the same or another product of equal or greater value. The cost of return shipping is your responsibility.b) Refunds are only accepted under special circumstances and must be arranged with the company in advance.Email: info@toyboy.comPhone: +971 52 566 0924Instagram: @toyboy_exclusive FAQs • If you no longer have the original packaging, you may return your order in any other secure package, ensuring it is well-sealed to avoid product loss.• There is no need to write anything on your return package.• If you wish to modify or cancel your return request, please contact us by phone or email so we can assist you.• Remember that returned products must be delivered within 14 days before the return period expires. If a pickup was requested but not completed, please contact us to arrange a new attempt. • Refunds will be processed using the same payment method you used for your purchase. Once the refund is completed, you will receive confirmation via email.
Industrial and Intellectual Property Rights
The reproduction, republication, distribution—whether in whole, in part, in summary, or through paraphrasing or adaptation—of the content on this site by any means, whether electronic, mechanical, or photocopying, is strictly prohibited without prior written permission. The company’s intellectual property includes, but is not limited to, the title of this website, images, logos, trademarks, software, any database used by the company for the operation of the site, texts, graphics, visual presentation, site layout, sounds used, and more.
However, users/members are permitted to share information about the products available on the website with third parties (e.g., via email, Facebook, X, etc.). It should be noted that a significant portion of the site’s content belongs to its suppliers and is used with their permission. Therefore, users are not granted the right to copy, modify, or republish the information contained on toyboyexclusive.com unless prior written permission has been granted by toyboyexclusive.com.
User/Member Participation Terms
A fundamental condition for the participation of users/customers and registered members of toyboyexclusive.com in the services offered is the acceptance and strict adherence to the terms of use defined herein. It is explicitly agreed that toyboyexclusive.com reserves the irrevocable right to exclude any user or even permanently delete their account if they violate any of the following terms, all of which are considered essential. The legal framework governing the promotion, distribution, and purchase of products and services, as well as all relationships between suppliers/sellers and users/buyers, is determined by the provisions of the Consumer Protection Law (Law 2251/1994 as amended by Law 3587/2007).
It should be noted that, in accordance with Article 4, paragraph 10 of Law 2251/1994 as currently in force, the user/buyer has the right to withdraw from the sales contract of the product/service without providing any justification within a strict deadline of fourteen (14) calendar days.
Transaction Security and Privacy
The primary concern and top priority of toyboyexclusive.com is to ensure that all necessary procedures are in place to guarantee the security and protection of its users’/members’ sensitive personal data. toyboyexclusive.com assures that it takes all necessary measures using the most appropriate technological methods to ensure the highest possible security of transactions.
GeoTrust® 256-bit digital certification technology is used during credit card payment processes, which is one of the most secure methods available. All parts of the website where users/members are required to enter personal data and information are encrypted with 256-bit encryption. Additionally, access to toyboyexclusive.com’s systems (servers) is controlled by measures such as firewalls, ensuring that access to sensitive data and personal information is restricted and secure. We emphasize that strict adherence to confidentiality and the protection of all types of personal data is a primary concern.
Users’/members’ personal data is securely maintained as long as they are registered on the website. Once the relationship between the user and the website is terminated in any way, this data is deleted and is no longer accessible. toyboyexclusive.com guarantees that all information provided by users/customers is used exclusively for the implementation, development, and optimization of the services offered. toyboyexclusive.com does not disclose its users’/members’ information to anyone for any reason, except when required by a court order and in accordance with the applicable legal procedures. Each user/member has access to their personal data and retains the right to correct or modify any of it in case of an error.
Limitation of Liability
The e-shop bears no responsibility for covering claims made by third parties of any nature that may arise in connection with the use, copying, or alteration of the website or its contents, or any other linked website by unauthorized third parties, regardless of whether the e-shop had been informed, was aware, or should have been aware of this possibility. Additionally, toyboyexclusive.com does not guarantee and cannot guarantee continuous, uninterrupted, and secure access to its services, as its operation may be affected by external factors beyond its control.
The e-shop assumes no responsibility for any relationships between its users/customers and third parties who may advertise on the e-shop. It is also explicitly agreed that toyboyexclusive.com bears no liability for any civil claims or for the compensation of any damage (whether positive, special, consequential, or of any form and from any cause) suffered by users/customers of toyboyexclusive.com or third parties arising from the operation or non-operation and/or use of toyboyexclusive.com.
In particular, toyboyexclusive.com bears no responsibility if, for any reason, it is unable to provide the services offered on its website, or if third parties interfere with them or its products, causing a security breach. The liability of toyboyexclusive.com, in the event that proven malicious intent on its part caused damage to the user/customer, is limited to the compensation of any direct damage suffered by the customer/user that is causally related to such malicious intent.
Cookie Usage Policy
To ensure the best experience for our users, toyboyexclusive.com uses cookies, which are small text files placed on the user’s computer hard drive as anonymous statistical data. These cookies do not provide us access to the user’s computer or any information about it. The purpose is to continuously optimize the content of our site and record user preferences for statistical and marketing reasons. Cookies can be partially or fully blocked by the user through browser settings.